(833) 358-2891
Terms and Conditions
Svolta Marketing Solutions, LLC
Effective Date: November 4, 2026
Welcome to Svolta Marketing Solutions™.
These Terms & Conditions ("Terms") govern your use of our website, purchases of digital products, enrollment in courses, and subscriptions to services provided by Svolta Marketing Solutions, LLC, a North Carolina limited liability company operating under the brand name Svolta Marketing Solutions™ ("Svolta," "we," "us," or "our").
Please read these Terms carefully before purchasing or using our products and services.
By accessing or using our website, you agree to comply with these Terms to the extent permitted by applicable law. Purchases and subscription services may require your express acceptance of additional terms or a written service agreement.
If you do not agree with these Terms, please do not purchase or use our offerings.
SMS Appointment Reminder & Confirmation Terms
Svolta Marketing Solutions, LLC provides an Appointment Reminder & Confirmation Texts program for individuals who have agreed to receive text messages concerning scheduled appointments.
Messages may include appointment reminders, confirmations, scheduling updates, and related appointment information.
Message frequency varies depending on scheduled appointments and related communications.
You may opt out at any time by replying STOP to the number from which you received the message. Where supported by the messaging service, you will receive a confirmation of your opt-out.
For assistance, reply HELP or contact:
Email: [email protected]
Phone: (833) 358-2891
Message and data rates may apply according to your wireless provider.
Wireless carriers are not responsible for delayed or undelivered messages.
Consent to receive appointment-related text messages is not a condition of purchasing Svolta products or services, except where a particular communication is necessary to deliver an expressly requested messaging service.
Our Privacy Policy explains how information associated with communications is handled:
https://svoltamarketing.com/privacy-policy
1. About Svolta Marketing Solutions™
Svolta Marketing Solutions, LLC is a North Carolina limited liability company based in Apex, North Carolina, operating under the Svolta Marketing Solutions™ brand.
We provide marketing, website development, customer relationship management (CRM), automation, AI receptionist, and educational services primarily for real estate agents.
Our offerings include:
Svolta Leads Machine™
Svolta AI Receptionist™
The Agent They Choose™
Build Your Own Leads Machine™
Niche Mastery™
AI for Real Estate
Other books, courses, educational resources, and services offered through Svolta
Website: https://svoltamarketing.com
Email: [email protected]
Phone: (833) 358-2891
Location: Apex, North Carolina, United States
2. Use of Our Website
You agree to use our website and services only for lawful purposes.
You may not:
Use our website for fraudulent, misleading, or unlawful activities.
Attempt to gain unauthorized access to our website, accounts, or systems.
Interfere with the operation or security of our website.
Distribute malicious software or harmful content.
Reproduce, redistribute, or commercially exploit protected materials without authorization.
Misrepresent your identity or knowingly provide false information.
Use our technology or services in violation of applicable laws or third-party platform requirements.
We reserve the right to restrict access or take appropriate measures to protect our business, customers, systems, and legal interests.
3. Our Products and Services
Svolta provides both educational products and subscription-based technology services.
Our books, courses, and educational resources help real estate agents understand and apply principles related to marketing, personal branding, niche positioning, lead generation, follow-up, relationships, technology, and business systems.
Our subscription services provide configured technology and connected systems designed to support real estate business operations.
Purchasing a book or course does not include access to the Svolta Leads Machine™ or Svolta AI Receptionist™ unless expressly stated in the applicable offer.
Purchasing one subscription service does not automatically include the other.
Specific features, deliverables, pricing, and limitations are described on the applicable sales page, product checkout, order form, or service agreement.
Enrollment in Subscription Services
The Svolta Leads Machine™ and Svolta AI Receptionist™ are not purchased through a public website checkout.
Before enrollment, prospective clients discuss their needs with Svolta and must accept a written service agreement specifying the applicable service arrangements.
After the service agreement is signed, Svolta issues an initial invoice through Stripe.
Ongoing monthly subscription payments are processed automatically through Stripe after the client has provided the necessary recurring-payment authorization.
The signed service agreement governs the specific scope, fees, billing arrangements, and responsibilities associated with the purchased service.
4. Svolta Leads Machine™
The Svolta Leads Machine™ is a done-for-you, subscription-based marketing and business systems service.
Depending on the agreed scope, the service may include:
Personal branding and positioning support
A niche-focused Smart Website
CRM and contact organization
Contact import
Customized opportunity pipelines
Lead capture forms and pathways
Email and text follow-up, subject to applicable approvals
Appointment scheduling and reminders
Long-term nurture
Past-client and referral follow-up
Google Business Profile review requests
Connected workflows and automation
Reporting
Ongoing system support and optimization
The Svolta Leads Machine™ operates using third-party technology, including GoHighLevel™ and related service providers.
Pricing
The current advertised pricing is:
$1,995 one-time setup + $297/month
The one-time setup fee covers the agreed initial strategy, configuration, and implementation.
The monthly subscription includes access to the configured Svolta system, applicable platform functionality, ongoing system support and optimization, and standard email sending for ordinary business use.
Certain third-party services and usage-based features may incur additional charges, as described in Section 7.
Active Subscription Requirement
The Svolta Leads Machine™ requires an active paid subscription.
When a subscription ends, access to and operation of the service will end, including its:
Smart Website
CRM and contact management
Pipelines
Lead capture systems
Follow-up sequences
Workflows and automations
Appointment and booking functionality
Nurture systems
Review request systems
Connected integrations and related functionality
These components do not continue operating independently after cancellation.
Payment of the setup fee does not constitute ownership or purchase of the underlying software platform or ongoing system functionality.
Client Contact Information and Export
Clients may export their contact information before their subscription ends, subject to available platform functionality and applicable agreements.
Clients are responsible for completing permitted exports and retaining necessary business records before access ends.
Svolta does not guarantee continued access to client information or system functionality after a subscription ends.
Information remaining within the system may be retained, deleted, or otherwise handled according to applicable agreements, third-party platform practices, and legal requirements.
5. Svolta AI Receptionist™
The Svolta AI Receptionist™ is a subscription-based service designed to help businesses respond to incoming telephone calls when they cannot personally answer.
Depending on the approved configuration, the service may:
Answer incoming calls
Identify itself as an AI receptionist
Respond to approved common questions
Capture caller names and contact information
Identify the reason for calling
Assist with appointment requests
Connect with an approved calendar
Transfer calls when configured
Send caller information into a CRM or notification process
Guide callers toward an appropriate next step
Pricing
The current advertised pricing is:
$497 one-time setup + $197/month
The setup fee covers the agreed initial configuration, business information setup, call paths, integrations, testing, and launch.
The monthly subscription includes access to the configured AI Receptionist™ and ongoing service support.
Phone numbers, calling, AI voice usage, and other applicable telecommunications or third-party costs may be billed separately as described in Section 7.
AI Limitations
The AI Receptionist™ supports initial call handling and information collection.
It does not replace the professional judgment, expertise, legal responsibilities, or personal relationships of a licensed real estate agent.
AI-generated responses may occasionally be incomplete, inaccurate, or inappropriate for a particular situation.
Clients are responsible for supplying accurate business information and approving the responses, instructions, boundaries, and call-handling preferences used to configure their receptionist.
Call Recording and Consent
Calls handled by the Svolta AI Receptionist™ are recorded, transcribed, and summarized.
Clients must comply with applicable laws concerning call recording, monitoring, AI disclosures, telecommunications, and consent.
Svolta may assist with configuring appropriate call greetings and disclosures. Clients remain responsible for ensuring their use of the service meets applicable legal requirements.
Call recordings, transcripts, and summaries are retained according to the policies and technical capabilities of the third-party platforms used to provide the service.
Svolta does not currently specify a fixed retention or deletion period for these records.
Active Subscription Requirement
The Svolta AI Receptionist™ requires an active paid subscription.
When the subscription ends, the receptionist and its associated functionality will cease operating.
The service does not continue operating independently after cancellation.
The AI Receptionist™ may be used independently or connected to the Svolta Leads Machine™, depending on the client's service arrangements.
6. Subscription Billing, Automatic Renewal, and Cancellation
The Svolta Leads Machine™ and Svolta AI Receptionist™ are month-to-month subscription services.
There are no long-term subscription commitments or required advance cancellation notice periods.
Signed Service Agreement
Before services begin, clients must accept a written service agreement setting out the selected service, scope of work, applicable fees, recurring monthly charges, billing schedule, cancellation arrangements, and other relevant obligations.
Initial Invoice Through Stripe
After the agreement is signed, Svolta issues an initial invoice through Stripe for the applicable agreed charges.
The initial invoice may include the one-time setup fee and other charges identified in the service agreement.
Any initial subscription charge and the date on which monthly recurring billing begins will be disclosed in the service agreement and billing arrangements.
Payment of the initial invoice alone does not authorize additional charges beyond those separately agreed to by the client.
Automatic Monthly Payments
Following the initial invoice, monthly subscription fees are automatically charged through Stripe using a payment method the client has authorized for recurring payments.
The applicable recurring amount and billing frequency will be disclosed before the client provides authorization.
By accepting the applicable recurring-payment arrangements, the client authorizes Svolta Marketing Solutions, LLC, through Stripe, to charge the agreed monthly subscription fee on each scheduled billing date until the subscription is canceled.
Clients are responsible for maintaining accurate and valid payment information.
Svolta may issue invoices, receipts, payment reminders, or billing notices through Stripe or related systems.
Charges for separately authorized usage-based services are addressed in Section 7.
Cancel Anytime
Clients may cancel their subscription at any time without a required advance notice period.
To cancel, email:
Cancellation requests received before the next scheduled renewal will prevent further monthly subscription renewal charges, subject to applicable law and payment processing that has already begun.
Svolta will process cancellation requests in accordance with the applicable agreement and legal requirements.
Clients will retain access to their subscribed service through the end of the current paid billing period, provided the account remains in good standing.
Once that period ends, access to and operation of the canceled service and its connected functionality will cease.
There is no separate subscription cancellation fee.
Cancellation does not eliminate responsibility for separately authorized charges already incurred, including usage-based or third-party charges that may be billed after the subscription ends.
Svolta Leads Machine™ clients may export their contact information before their access ends.
Nothing in these Terms restricts cancellation rights provided by applicable law.
Refunds After Cancellation
Subscription fees and setup fees are nonrefundable except where required by applicable law or expressly agreed to by Svolta in writing.
Canceling a subscription does not automatically entitle a client to a refund for the current or previous billing periods.
Failed or Overdue Payments
If an authorized payment cannot be processed, Svolta or Stripe may notify the client and request updated payment information.
Payment retries may occur according to the payment arrangements authorized by the client and the applicable billing configuration.
Failure to pay required charges may result in suspension or termination of services, subject to the service agreement and applicable law.
Subscription Price Changes
Svolta may change subscription pricing from time to time.
Changes affecting existing clients will be disclosed and implemented according to applicable agreements and legal notice requirements.
7. Additional Usage and Third-Party Charges
Svolta's monthly subscription fees cover the services and functionality expressly included in the client's selected plan.
Certain optional services, third-party providers, and usage-based activities may incur additional charges.
These may include:
Domain registration and renewal
IDX services
Telephone numbers and related services
Incoming and outgoing telephone calls
SMS and MMS messaging
A2P registration and carrier-related fees
AI voice usage
Optional third-party integrations
Other separately authorized third-party or usage-based services
Standard Email Sending
Standard email sending for ordinary business use is included with the Svolta Leads Machine™ monthly subscription.
Svolta does not currently charge clients separately for ordinary standard email sending under this offering.
Any future changes to included email services, usage allowances, or applicable charges will be disclosed and implemented according to the client's agreement and applicable law.
Variable Usage Charges
Third-party and usage-based costs vary depending on the services enabled, provider pricing, and actual client activity.
Because usage levels vary, Svolta cannot predict the exact amount of these charges in advance.
Applicable rates, billing methods, and relevant service requirements will be explained during setup and before the client authorizes the applicable paid feature or usage-based billing.
Clients are responsible for separately disclosed and authorized usage-based charges associated with their selected services.
Separately authorized charges may be invoiced or processed through Stripe or an applicable third-party service, according to the agreed billing arrangements.
Payment of an initial invoice or authorization of the standard monthly subscription fee does not, by itself, authorize unspecified additional charges.
Third-party providers may change their rates, availability, or technical requirements.
Changes affecting client charges will be handled according to applicable agreements, authorization requirements, and law.
8. Pricing, Payments, and Refunds
Prices for Svolta products and services are displayed on the applicable sales pages, digital product checkout pages, invoices, order forms, or service agreements.
Clients agree to provide accurate payment information and authorize the charges disclosed and accepted when purchasing or enrolling.
Stripe Payment Processing
Svolta Marketing Solutions, LLC uses Stripe to issue invoices and process payments for the Svolta Leads Machine™ and Svolta AI Receptionist™.
Stripe may collect and process information necessary to complete transactions, including billing information, payment method details, and transaction records.
Payment processing is subject to Stripe's applicable terms, security practices, and privacy policy.
Clients will receive an initial Stripe invoice after accepting their service agreement.
Subsequent monthly subscription payments are automatically processed through Stripe after appropriate recurring-payment authorization has been provided.
Svolta may receive invoice information, payment confirmations, transaction identifiers, payment status, and related records necessary to administer client accounts.
For information about Stripe's privacy practices, visit:
No-Refund Policy
All sales are final, and payments made to Svolta Marketing Solutions, LLC are nonrefundable, except where required by applicable law or expressly agreed to by Svolta in writing.
This policy applies to:
Digital books and downloadable materials
Online courses and educational products
One-time service setup fees
Monthly subscription fees
Authorized additional usage charges
Authorized third-party charges
Cancellation of a subscription does not automatically entitle a client to a refund of previously paid or incurred fees.
Clients remain responsible for separately authorized charges incurred before cancellation becomes effective, subject to applicable law.
Nothing in these Terms limits any refund, cancellation, or consumer rights that cannot legally be waived.
9. Books, Courses, and Digital Products
Svolta offers digital books, courses, templates, guides, worksheets, and educational materials.
These may include:
The Agent They Choose™
Build Your Own Leads Machine™
Niche Mastery™
AI for Real Estate
Supplementary guides, worksheets, and resources
Product descriptions identify the materials included with each purchase.
Digital Delivery
Digital books and downloadable resources are delivered electronically.
Courses may be delivered through online learning platforms, member areas, or other digital systems.
Customers are responsible for providing accurate contact information and maintaining appropriate internet access and compatible devices.
Lifetime Course Access
Courses advertised with lifetime access provide access to the purchased training and included materials for as long as Svolta continues to offer and maintain the applicable course, subject to the terms disclosed at purchase and applicable law.
Lifetime access does not guarantee that a particular technology platform will remain available indefinitely.
Svolta may update course content, materials, or delivery platforms as necessary.
If a course is permanently discontinued, access may end, subject to applicable purchase commitments and legal requirements.
Educational Purpose
Our books, courses, and educational materials provide information, strategies, frameworks, and practical guidance.
They do not constitute individualized legal, financial, tax, or brokerage compliance advice.
Customers are responsible for evaluating how the information applies to their circumstances, markets, and professional obligations.
10. Intellectual Property
Content provided through Svolta's website, books, courses, and services may be protected by copyright, trademark, and other intellectual property laws.
Protected materials may include:
Written content
Books and course materials
Training videos
Graphics and designs
Worksheets and templates
Proprietary frameworks
Marketing resources
Business names, logos, and branding
Svolta Marketing Solutions™, Svolta Leads Machine™, Svolta AI Receptionist™, Build Your Own Leads Machine™, The Agent They Choose™, Niche Mastery™, and associated branding are used by Svolta in connection with its offerings.
Educational Product License
Unless otherwise stated, purchasing a book, course, or downloadable resource grants the purchaser a limited, nonexclusive, nontransferable license to access and use the materials for their own educational and business purposes.
Purchasers may not resell, redistribute, reproduce for distribution, sublicense, or commercially publish these materials without written authorization, except as permitted by law.
Client-Provided Materials
Clients retain whatever ownership rights they hold in their preexisting business names, branding, photographs, written content, contact information, and other materials provided to Svolta.
By supplying these materials, clients grant Svolta the permission reasonably necessary to use them in delivering the requested services.
Ownership, access, and use of materials created or configured during service delivery, including website content, templates, workflows, and system components, are governed by applicable service agreements and third-party licensing requirements.
Payment for setup or customization does not automatically transfer ownership of the underlying software, technology platform, or ongoing system functionality.
11. Client Responsibilities
Clients are responsible for providing accurate and sufficiently complete information necessary to configure and deliver purchased services.
Depending on the service, this may include:
Business information
Brokerage details
Service areas
Branding materials
Website content and photographs
Contact information
Marketing preferences
Appointment and calendar preferences
Approved communication language
Review links
Compliance instructions
Required permissions and consents
Clients represent that they have appropriate rights and authorizations to provide materials or personal information submitted to Svolta.
Clients are responsible for reviewing and approving their business messaging, marketing claims, communications, and operational instructions.
Delays in providing required information or approvals may affect project implementation and launch.
12. Real Estate, Marketing, and Communications Compliance
Svolta provides marketing and technology services but does not replace a client's professional, brokerage, or legal compliance responsibilities.
Clients are responsible for complying with applicable laws, regulations, and professional standards, including those relating to:
Fair housing
Real estate advertising
Brokerage identification and disclosures
Licensing requirements
Consumer protection
Privacy and data protection
Email marketing
Text messaging
Telephone communications
Call recording and consent
Intellectual property
Advertising claims
Svolta may assist with technical implementation and general guidance, but clients remain responsible for ensuring that their business practices and communications comply with applicable requirements.
Email and Text Messaging
Some Svolta services include automated email and text messaging capabilities.
Text messaging requires A2P/carrier registration and approval. Eligibility, registration requirements, and approval timelines vary depending on the client's business setup and applicable carrier requirements. Approval is not guaranteed.
Text messaging functionality may remain unavailable until all applicable registration, verification, and carrier approval requirements have been completed.
Registration may require business identification information, messaging-use details, appropriate consent procedures, and additional documentation requested by the applicable providers.
Clients must provide accurate registration information and cooperate with requests reasonably necessary to complete the approval process.
Svolta may assist with the technical registration process, but final eligibility and approval decisions are made by the applicable third-party providers and carriers.
Clients must also ensure appropriate consent and permissions are obtained before sending communications that require them.
Any applicable A2P registration fees, carrier charges, or messaging usage costs are addressed under Section 7 and the applicable service agreement.
13. No Guarantee of Business Results
Svolta provides educational resources, marketing strategies, technology, and services designed to support business operations.
Business results depend on numerous factors beyond our control, including market conditions, experience, competition, implementation, client relationships, and individual effort.
Svolta does not guarantee:
A specific number of leads
A specific number of appointments
A particular conversion rate
A particular number of transactions
A specific increase in revenue or profit
Guaranteed business growth
Guaranteed search engine rankings
Guaranteed advertising performance
Testimonials, examples, case studies, and past results reflect individual experiences and should not be interpreted as guarantees of future outcomes.
Our books, courses, services, and educational materials are not get-rich-quick programs or promises of financial success.
14. Third-Party Platforms and Integrations
Svolta relies on third-party platforms and technologies to provide portions of its products and services.
These may include website hosting, CRM systems, payment processors, AI services, telecommunications, messaging, scheduling, analytics, and advertising technologies.
Stripe is used for subscription service invoicing, recurring payments, and related billing functions.
Third-party providers may maintain separate terms, privacy policies, technical requirements, usage limits, and fees.
Svolta is not responsible for independent acts or omissions of third-party providers to the extent permitted by applicable law.
Changes to third-party services, pricing, policies, APIs, or technical requirements may affect certain features.
Svolta may update or replace integrations when reasonably necessary to maintain or improve service functionality, subject to applicable agreements and law.
15. Service Availability and Changes
We work to provide reliable services but cannot guarantee that every website, platform, integration, or feature will operate without interruption.
Temporary disruptions may occur because of maintenance, technical issues, third-party outages, internet connectivity, security incidents, or circumstances beyond our reasonable control.
Svolta may update its website, educational materials, and service features from time to time.
Material changes affecting purchased services will be handled according to applicable agreements and legal requirements.
16. Privacy and Personal Information
Our collection, use, processing, disclosure, and retention of personal information are described in our Privacy Policy.
Clients using Svolta technology to collect or manage information about their own customers remain responsible for meeting applicable privacy and data protection requirements.
Our Privacy Policy is available at:
https://svoltamarketing.com/privacy-policy
17. Disclaimer of Warranties
To the extent permitted by applicable law, our website, educational materials, and services are provided subject to the descriptions, commitments, and limitations stated in the applicable purchase terms and service agreements.
We do not warrant that every product or service will meet every customer's individual business objectives or that third-party technology will operate without interruption or error.
Nothing in these Terms excludes warranties, remedies, or legal protections that cannot lawfully be excluded.
18. Limitation of Liability
To the fullest extent permitted by applicable law, Svolta will not be liable for indirect, incidental, special, or consequential damages arising from the use or inability to use our website, educational materials, or services, except where such limitations are prohibited by law.
This may include losses related to business interruption, missed opportunities, lost profits, or third-party technology disruptions, subject to applicable law and any controlling service agreement.
Nothing in these Terms limits liability that cannot legally be excluded or restricted.
Additional liability provisions may apply under separately executed service agreements.
19. Suspension or Termination of Services
Svolta may suspend or terminate access to services when permitted by the applicable agreement or law.
Circumstances may include:
Nonpayment
Unauthorized system use
Fraudulent or unlawful activity
Material violations of applicable terms
Security threats
Misuse of communications or telecommunications systems
Other material breaches of a service agreement
Where required, appropriate notice and an opportunity to resolve the issue will be provided.
Suspension or termination may affect access to connected services, information, and functionality.
The Svolta Leads Machine™ and Svolta AI Receptionist™ require active subscriptions to operate.
20. Governing Law and Disputes
These Terms are governed by the laws of the State of North Carolina, United States, except where applicable law requires otherwise.
If a dispute arises, we encourage customers to contact Svolta first so we can attempt to resolve the matter directly.
Nothing in these Terms limits legal rights, remedies, or jurisdictional protections that cannot lawfully be waived.
Additional dispute-resolution provisions may apply under a separately executed service agreement.
21. Changes to These Terms
Svolta may update these Terms to reflect changes in business operations, services, technology, or applicable laws.
When changes are made, the effective date at the beginning of this document will be updated.
Material changes affecting existing customers will be communicated and implemented according to applicable agreements and legal requirements.
Changes to these general website Terms do not automatically override separately agreed contractual obligations.
22. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
23. Entire Agreement and Order of Precedence
These Terms govern general use of our website and applicable purchases.
The Svolta Leads Machine™ and Svolta AI Receptionist™ require individually accepted written service agreements before enrollment.
Those agreements define the selected services, scope of work, setup and subscription fees, recurring-payment authorization, billing schedule, cancellation terms, and other applicable service conditions.
Stripe invoices and recurring-payment arrangements are used to administer charges established through the applicable agreements and payment authorizations.
If there is a conflict between these general Terms and a separately signed service agreement concerning a particular service, the signed service agreement will control to the extent permitted by applicable law.
24. Contact Information
If you have questions about these Terms & Conditions, please contact us.
Svolta Marketing Solutions, LLC
Apex, North Carolina, United States
Website: https://svoltamarketing.com
Email: [email protected]
Phone: (833) 358-2891
© 2026 Svolta Marketing Solutions, LLC. All rights reserved.
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